Patient & Family Assistance

Questions & concerns

• Patient Relations staff are available to resolve any concern or complaint you may have with services provided by Bridgeport Hospital. Please call 203-384-3704 (x3704 from within the hospital), during normal business hours, Monday–Friday.
• If you are not satisfied with the response from the hospital, you may file a grievance through the hospital's Patient Grievance Committee. Please call Patient Relations at 203-384-3704 (x3704 from within the hospital) for assistance.
• At any time, you may contact the State of Connecticut, Department of Public Health at 1-860-509-7400 or The Joint Commission at 1-800-994-6610.

Communication assistance

• TTYs for hearing-impaired visitors are available with most pay phones throughout the hospital.
• Sign language, oral interpreters, TTYs and other auxillary aids are available to patients and their companions at no charge. If you need assistance in obtaining these services, please ask the nurse.

Obtaining cost estimates for your hospital visit

To inquire about the cost of service from an upcoming hospital visit call 1-855-547-4584.

Alarms you may hear

At Bridgeport Hospital we continually test our alarm system to ensure optimum safety for patients, visitors, and staff. Don't be concerned if you hear some of these tests on our overhead speakers. Should a true emergency occur, our hospital staff will know just what to do and will provide specific instructions.

Patient Privacy

Concern for the privacy of our patients is of primary concern for Bridgeport Hospital. For this reason, we may be unable to share all patient information with all family members. We know you share our concern and will understand our desire to protect our patients.

Living Wills and Healthcare Decision-Making

Patients who need information about, or would like to execute, an advance directive (living will, and/or designation of healthcare representative) are invited to speak with the caregivers on their unit.

Click here for more information about living wills and advance directives

Notary Services

For information about notary public services for patients, please call Patient Relations at ext. 3704 during normal business hours, Monday-Friday.

Chaplains

Bridgeport Hospital cares for spiritual needs as well as those of the body. If you or your loved one(s) seek spiritual support, a chaplain is available 24 hours a day, 7 days a week.

You may reach a chaplain at any time by asking a staff person to page a chaplain on beeper 041.

If you or your loved one(s) are outside of the hospital, please dial 203-384-3310 and ask to have the chaplain on-call paged.

Pet Therapy Program

The dogs in Bridgeport Hospital’s Pet Therapy Program make daily rounds throughout the hospital. To schedule a visit, contact 203-384-3704.

Click here to learn more about the program

Patient Family Advisory Council

The Patient Family Advisory Council enables patients and families to have direct input and influence on programs and practices at Bridgeport Hospital. If you or a family member have been a patient of Bridgeport Hospital and are interested in participating as a member of this team, click here for more information.