Pair from Milford Campus earn Quality Award
Congratulations to Shaileen Morton, RN, Milford Campus Emergency Department, and Kim Anderson, Patient Relations, for receiving the Bridgeport Hospital Quality Award Dec. 23. They were nominated by a co-worker, who wrote:
“Recently, while I was on first floor of the east building on the Milford Campus, I heard an overhead page calling for the Rapid Response Team. Kim Anderson at our front desk witnessed a patient fall just outside our main entrance. She responded right away and called for help. Kim is amazing. She is always so attentive and quick to help anyone in need.
“When I arrived, there were already a few medical professionals present. One of the nurses, Shaileen, was sitting on the pavement, holding the elderly patient’s head on her lap, carefully stabilizing her neck to prevent her from moving. She was asking her about symptoms – feeling in her legs, movement of her fingers, what medications she was taking – all the while reassuring her that everything would be okay.
“There was so much care, empathy and love coming from Shaileen that the woman stopped crying and even started joking that “today I won’t be skating.” It was amazing how that Shaileen tended to her and made her feel so safe and comfortable.
“If I ever need any urgent medical assistance, I could only hope to receive the same amount of attention and care. Please thank Shaileen for her professionalism and for being such a compassionate human being.”